How do I book?
Hit any Book Now button. It opens WhatsApp with your details pre-filled, and we confirm your slot personally.
How do deposits work for expeditions?
A deposit secures your expedition slot (amount stated on each expedition page) and is non-refundable. The balance is due 1 month before departure.
What if I need to cancel an expedition?
Expedition deposits are non-refundable. Cancellation charges per person: 32–44 days before the expedition 50% of the expedition fee, 15–31 days 75%, and 14 days or less 100%. We keep these strict because island slots and logistics are locked in early. Book when you're sure, and get travel insurance.
What if I need to cancel or reschedule a class?
Pool sessions can be rescheduled with at least 24 hours' notice. Less than that (or a no-show) forfeits the session. Course cancellations per person: 22–29 days before class 50% of the course fee, 14–21 days 75%, 1–13 days 100%, and changes within 14 days of class also incur a RM100 pool management fee. If we ever have to cancel on you (weather, facility, safety), you reschedule free or get a full refund.
Do you do private or group classes?
Yes, private and small-group options exist for most courses, and group rates kick in from 2–4 pax depending on the course. Ask us on WhatsApp.
Can I buy a session as a gift?
Absolutely. Try sessions make great gifts. Message us on WhatsApp and we'll sort out a voucher.